High Priority. A major feature/function of the Software is not working or the system integrity is at risk.
High Priority. 6.11.1. A Support Ticket is High priority if:
High Priority. Problems that have been verified through the ----- ------------- formal maintenance charmers as problems affecting service which cause major functionality to be inoperative and therefore affect the normal business operations during the normal working day. There is an acceptable work around.
High Priority. Analysis of spatial and temporal overlap between albatross & petrel distribution and fishing effort, including • Analysis in relation to the longline fleets of each RFMO • Analysis in relation to use of mitigation measures & bycatch data collection programmes • Analysis of fishing fleets of selected flag states and/or within selected EEZs
High Priority. 0-4 hours and includes Server Downtime, Web Service Downtime and Platform Downtime.
High Priority. PFID-MSP is committed to conduct with existing funds i) Food Security & Risk Assessment Capacity Building
High Priority. Problems that have been verified through the formal maintenance channels as problems affecting service which cause major functionality to be inoperative and therefore affect the normal business operations during the normal working day. There is an acceptable work around.
High Priority. Challenges that are less invasive but still have a significant business impact. The application working but responding significantly slower than expected is an example of a high priority challenge, as is a subset of customers (but not all) unable to login. The Director of Engineering will be notified immediately so that any additional resources needed to address the issue can be marshaled.
High Priority. When Your access to ION or the Marketplace is “down” or there is a critical impact to Your business operations due to an apparent problem with ION or the Marketplace, Your service request may be assigned a high priority level. High priority issues include security vulnerabilities, business continuity issues, and service continuity issues. To resolve high priority issues, both You and TD SYNNEX must commit all commercially reasonable resources to resolve the situation.
