Service Credits means the service credits payable to the Purchaser by the Service Provider in the event that the Service Levels are not met and identified as service credits in the Pricing Schedule.
Service Credits means any service credits specified in Annex 1 to Part A of Call Off Schedule 6 (Service Levels, Service Credits and Performance Monitoring) being payable by the Supplier to the Customer in respect of any failure by the Supplier to meet one or more Service Levels;
Service Credits means the sums referred to in paragraph 5.3 of the Order Form as being payable by the Supplier in respect of any failure by the Supplier to meet one or more Service Levels;
Examples of Service Credits in a sentence
The Parties acknowledge that the Service Credits represent a genuine pre-estimate of some of the losses that the Customer would suffer in the event of a Service Level Failure.
More Definitions of Service Credits
Service Credits means the service credits specified in Schedule 2-2 which shall be payable to the CUSTOMER by the CONTRACTOR in the event that the Service Levels are not met in respect of Ordered IT Products.
Service Credits means any service credits payable by the Contractor for failure to meet the Service Levels, as referenced in the Contract Letter and the Specification Schedule.
Service Credits means the sums referred to in paragraph 13 (Service Levels) of the completed Part 1A/Part 2A Order Form (Relationship Agreement) as being payable by the Supplier in respect of any failure by the Supplier to meet one or more Service Levels;
Service Credits means the sums referred to in paragraph 4.2 of the Order Form as being payable by the Supplier in respect of any failure by the Supplier to meet one or more Service Levels;
Service Credits means the sums payable by the Service Provider to the Client in the event the Service fails to meet the Service Availability Target, as specified in Appendix A;