Order Desk definition

Order Desk means the function consisting of 1) receiving IBM Customer Orders, 2) communicating with the requesting IBM party to ensure the fulfillment commitments satisfy the request, 3) scheduling delivery of the order and 4) communicating with the necessary goods processing organizations to ensure the order is delivered at the committed date and place.
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Order Desk. The winning vendor shall provide a telephone service or “order desk” to receive calls from City departments for advice or assistance, recommendations on products, and for receiving and processing phone orders. The Order Desk shall be available from 8:00a.m. to 5:00 p.m. Pacific Time, all business days except City holidays. If your standard operating hours are otherwise, notify the Buyer. Depending on the operating needs of the Department, hours that are similar to, but not exactly the same as the 8-5 schedule may be accepted by the City as material compliance to this requirement.
Sample 1

Examples of Order Desk in a sentence

  • The MDC Order Desk must orally confirm with you all such orders with a tag number.

  • The Contractor shall immediately report any noted deficiencies to the Airports Authority’s Work Order Desk to facilitate repair of the devices.

  • All Hazardous Materials spills and incidents shall be reported to the Airport's Engineering and Maintenance department immediately by contacting the Work Order Desk (via telephone or email) and in writing to the Contracting Officer, COTR or his/her designee within three (3) calendar days from the date of the incident.

  • The Order Desk must have a 4 hour operating window all business days except Purchaser holidays.

  • For non Service-affecting Emergency Access, Customer has to fax Access Form to Order Desk 4 hours in advance and call Fault Management Hotline (6808 2818) to confirm access approval.

  • Employees who have completed two (2) years in the position of Order Desk Trainee and who have demonstrated the ability to efficiently fulfil the job requirements outlined above shall advance from Trainee position to Level 3.

  • The Customer Service Representative (generally referred as #1 Order Desk person) also oversees the activities of other Order Desk personnel and Support Staff, and interacts with Management and Sales Representatives.

  • The Contractor shall report any noted deficiencies to the Airports Authority’s Work Order Desk to facilitate repair of the devices.

  • The candidate for this “Junior Position” should have the basic qualifications and education, which will allow him/her to absorb and excel in all functions performed by the Order Desk.

  • Xxxxx 0 Xxxxxx Sales – Assistant Customer Service Representative This position (also referred to as #2 Order Desk person) precludes the completion of extensive training and acquired knowledge of all tasks performed by the #1 Order Desk person, although acting only in a role of assistance and “back-up” in regards to: Credit Control Inventory Control Interaction with Management Good general computer skills and knowledge of the Company’s computer system are essential.

Related to Order Desk

  • Provisioning involves the exchange of information between Telecommunications Carriers where one executes a request for a set of products and services or Unbundled Network Elements or combinations thereof from the other with attendant acknowledgments and status reports. "Pseudo Automatic Number Identification" or "Pseudo-ANI" is a number, consisting of the same number of digits as ANI, that is not a NANP telephone directory number and may be used in place of an ANI to convey special meaning, determined by agreements, as necessary, between the system originating the call, intermediate systems handling and routing the call, and the destination system. "Public Safety Answering Point" or "PSAP" is the public safety communications center where 911/E911 calls for a specific geographic area are answered. "Public Switched Network" includes all Switches and transmission facilities, whether by wire or radio, provided by any Common Carrier including LECs, IXCs and CMRS providers that use the NANP in connection with the provision of switched services. "Rate Center" identifies 1) the specific geographic point identified by specific vertical and horizontal (V&H) coordinates, which are used to measure distance sensitive End User Customer traffic to/from the particular NPA-NXX designations with the specific Rate Center, and

  • Order Date means, with respect to a Purchase Order, the date specified in Section 2.3(a) and, with respect to a Redemption Order, the date specified in Section 2.6(a).

  • Order Book means the trading system or platform operated by BSEF in which all market participants in the trading system or platform have the ability to enter multiple bids and offers, observe or receive bids and offers entered by other market participants, and transact on such bids and offers. A Participant must indicate if a bid or offer posted on an Order Book is firm or indicative.

  • IVR means Interactive Voice Response.

  • Help Desk means the contact point established by Project Co in respect of the Help Desk Services for the notification of Demand Requisitions, the occurrence of Events and other matters arising in relation to the provision of Services;

  • Acceptance Testing mean the tests, reviews and other activities that are performed by or on behalf of Agency to determine whether the Deliverables meet the Acceptance Criteria or otherwise satisfy the Agency, as determined by the Agency in its sole discretion.

  • Purchase Order (PO) means a written offer made by a purchaser to a supplier formally stating the terms and conditions of a proposed transaction.

  • Acceptance Tests means those tests performed during the Performance Period which are intended to determine compliance of Equipment and Software with the specifications and all other Attachments incorporated herein by reference and to determine the reliability of the Equipment.

  • Commissioning Tests means all of the procedures and tests which, in accordance with the Reasonable and Prudent Standard, and in compliance with industry guidelines, practices and standards, are:

  • Provisioning center means a licensee that is a commercial entity located in Michigan that purchases marihuana from a grower or processor and sells, supplies, or provides marihuana to registered qualifying patients, directly or through the patients' registered primary caregivers. Provisioning center includes any commercial property where marihuana is sold at retail to registered qualifying patients or registered primary caregivers. A noncommercial location used by a primary caregiver to assist a qualifying patient connected to the caregiver in accordance with the Michigan Medical Marihuana Act, MCL 333.26421 et seq., is not a provisioning center for purposes of this article.

  • Helpdesk means the helpdesk facility provided by GBG to handle enquiries and administration for the Service.

  • Smart Meter means a meter which tells us how much Energy you are using without us having to visit your home and which enables you to see how much Energy you are using;

  • Commissioning test means tests applied to the Generating Facility, after completion of the construction of the Generating Facility, in order to verify that the Generating Facility may be released for Operation.

  • Order Level means the price indicated in the Order.

  • Service Desk means the single point of entry for all Service Tickets and Service Requests which can be accessed over the phone, by email or via our portal.

  • Monitoring System means a system established by BNY to fulfill the Responsibilities specified in clauses (d) and (e) of Section 1 of Article III of this Agreement.

  • Order Cutoff Time means, with respect to any Business Day, (i) 4:00 p.m. (New York time) on such Business Day or (ii) another time agreed to by the Sponsor and the Trustee and of which Registered Owners and all existing Authorized Participants have been notified by the Trustee.

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Acceptance Test is a test of the Features executed by the Customer to prepare the acceptance.

  • Order Cut-Off Time means 10:00 a.m., New York time, on a Business Day.

  • smart metering system means an electronic system that can measure energy consumption, providing more information than a conventional meter, and can transmit and receive data for information, monitoring and control purposes, using a form of electronic communication;

  • Spares means a part or a sub-assembly or assembly for substitution which is ready to replace an identical or similar part or sub-assembly or assembly including a component or an accessory;

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • Operational Acceptance Tests means the tests specified in the Technical Requirements and Agreed Project Plan to be carried out to ascertain whether the System, or a specified Sub system, is able to attain the functional and performance requirements specified in the Technical Requirements and Agreed Project Plan, in accordance with the provisions of GCC Clause 27.2 (Operational Acceptance Test).

  • Project Management The individuals appointed by each Party cf. clause 4.1 in the Agreement.

  • Project Management Report means each report prepared in accordance with Section 4.02 of this Agreement;