Common use of Phone Calls Clause in Contracts

Phone Calls. In recognition that members of Trades and Caretakers may spend a significant amount of time on the phone helping the call‐in person through a technical problem, those members who provide this service will be compensated in the amount of one (1) hour at the overtime rate. The on‐call person will record all phone calls of support on the appropriate on‐call report form and will need to submit a timecard related to this call.

Phone Calls. In recognition that members of Trades and Caretakers may spend a significant amount of time on the phone helping the call‐in call-in person through a technical problem, those members who provide this service will be compensated in the amount of one (1) hour at the overtime rate. The on‐call on-call person will record all phone calls of support on the appropriate on‐call on-call report form and will need to submit a timecard related to this call.