Dedicated Account Manager. The Account Manager shall serve as the Central Point of Contact and have the authority to negotiate the Contract between the State and Contractor. In addition, the Account Manager shall assist with account implementation and maintenance throughout the life of this Contract. Daily inquires such as product deliveries, missing orders, receiving an incorrect item, billing errors, and most customer-specific issues can be handled at the Dedicated Account Manger level. The Dedicated Account Manager has access to information, including, but not limited to, order status, delivery information, backorder information, contracted pricing, standard offering item availability, and product information. The Account Manager shall also actively market the products and services of this Contract to Governmental Entities and local schools under the K-12Indiana program. The Account Manager shall also work with the State Contract Manager on the details and management of the Savings Model.
Dedicated Account Manager. The Account Manager shall serve as the Central Point of Contact and have the authority to negotiate the Contract between the State and Contractor. In addition, the Account Manager shall assist with account implementation and maintenance throughout the life of this Contract. Daily inquires related to project/campaigns, billing errors, and most customer-specific issues can be handled at the Dedicated Account Manger level. The Account Manager shall also actively market the services of this Contract to local governmental entities.
Dedicated Account Manager. The Account Manager shall serve as the Central Point of Contact between the State and Contractor. The Account Manager shall, when required, ensure Contractor’s authorized negotiator is available at mutually agreeable times. In addition, the Account Manager shall assist with account implementation and maintenance throughout the life of this Contract. Daily inquires such as product deliveries, missing orders, receiving an incorrect item, billing errors, and most customer-specific issues can be handled at the Dedicated Account Manger level. The Dedicated Account Manager has access to information, including, but not limited to, order status, delivery information, backorder information, contracted pricing, standard offering item availability, and product information. The Account Manager shall also actively market the products and services of this Contract to Local Governmental Entities and schools under the K-12Indiana program. The Account Manager shall also work with the State Contract Manager on the details and management of the Savings Model.
Dedicated Account Manager. The Account Manager shall serve as the Central Point of Contact and have the authority to negotiate the Contract between the State and Contractor. In addition, the Account Manager shall assist with account implementation and maintenance throughout the life of this Contract. Daily inquires and most customer-specific issues can be handled at the Dedicated Account Manger level. The Dedicated Account Manager has access to information, including, but not limited to, order status, delivery information, quotes, contracted pricing, standard offering item availability, and product information. The Account Manager shall also actively market the products and services of this Contract to Governmental Entities and local schools under the K12/Library/OneIndiana program. National Account Manager – The National Account Manager shall be responsible for assisting with the account management and maintenance and work to ensure contract compliance.
Dedicated Account Manager. Supplier agrees to provide to Participating Public Agency a dedicated account manager.
Dedicated Account Manager. The Vendor’s Dedicated Account Manager shall serve as the Central Point of Contact and have the authority to negotiate the Contract between the State and Contractor. In addition, the Account Manager shall assist with account implementation and maintenance throughout the life of this Contract. The Dedicated Account Manager has access to information, including, but not limited to, order status, delivery information, backorder information, contracted pricing, standard offering item availability, and product information. In addition, the Dedicated Account Manager, will ensure compliance with the Contract terms.
Dedicated Account Manager. Both CSC and RMCF shall designate one person, known as the “Dedicated Account Manager,” in their organizations to serve as the initial point of contact for all issues that arise during the Term of this Test Agreement. The Dedicated Account Manager shall be responsible for coordinating the resolution of problems suffered by the Test Franchisees, providing assistance to Test Franchisees, and working out solutions with the other Dedicated Account Manager.
Dedicated Account Manager b. Dedicated Cisco Smart Net Specialist(s)
Dedicated Account Manager. The Account Manager shall have the authority to negotiate the contract between the State and Contractor. In addition, the Account Manger shall assist with account implementation and maintenance throughout the life of the contract. Daily inquiries such as product deliveries, missing orders, receiving an incorrect item, billing errors, and most customer-specific issues can be handled at the Dedicated Account Manager level. The Dedicated Account Manager has access to information, including, but not limited to, order status, delivery information, backorder information, contracted pricing, standard offering item availability, and product information. The assigned Account Manager must have at least three (3) years of similar, relevant experience. • Account Coordinator - The Account Coordinator shall coordinate all administrative requirements including monthly/quarterly reports. Account Coordinators shall also implement contract pricing and ensure contract compliance. The Account Manager can also act as the Account Coordinator, if needed. • Sales Manager - The Sales Manager shall be responsible for assisting the account with sales and account maintenance. • Customer Service Team - The Customer Service Team shall be responsible for fulfilling service requests and ensuring service level compliance. This team shall remain in place throughout the full contract term.
