Complaints and Resolution Sample Clauses

Complaints and Resolution. 10.1. In the event of any issues, the Customer’s Contract Manager shall in the first instance contact the Supplier’s Account Manager for resolution.
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Complaints and Resolution. (i) All complaints received by a Party from a Cardholder relating to a Card or its use (“Cardholder Complaint”) that are material shall be promptly (i) reported to the other Party, and (ii) promptly addressed and resolved by Manager in accordance with Applicable Law and Manager’s complaint procedures; which procedures must be approved in advance by Xxxxxx Bank.
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Complaints and Resolution. 11.1 In the event of any issues, the Authorised Officer shall in the first instance contact the Contract Manager for resolution.
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Complaints and Resolution. Please provide details of your complaints, resolution and escalation procedure. This shall also include information on where the Commissioners should go for a second opinion if required. Compliant/Partially Complaint/Not Compliant (Delete as appropriate ) Evidence of Compliancy: (Please provide details below) Response to Specification Section 2.4.3. (Maximum 30%)
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Complaints and Resolution. Members may utilize the complaint function to complain to Alter Securities of any disputes while using Alter Securities’ services. Depending on the result of Alter Securities’ investigation into the complaint, Alter Securities may, in its sole discretion, decided to cancel a buyer's order, release a seller's instruments and/or contracts, freeze Members’ account, lock Members’ instruments and/or contracts, remove advertisements, ban transactions, ban the redemption of instruments and/or complaint, and the Members shall have no objection. In the event any Member engages in fraud or any other unlawful act and is being investigated by the police or other law enforcement or judicial agency, Alter Securities will provide transaction records and the personal information (including personal identification card, bank account information that is on record) of the accused to the police or other law enforcement or judicial agency. Where we fail to provide the Services or delay in providing such Services due to information network equipment maintenance, information network connectivity failures, errors in computer, communications or other systems, power failures, weather conditions, unexpected accidents, industrial actions, labour disputes, revolts, uprisings, riots, lack of productivity or production materials, fires, floods, storms, explosions, wars, failure on the part of banks or other partners, collapse of the underlying asset market, actions by government, judicial or administrative authorities, other acts that are not within our control or beyond our inability to control, or due to causes on the part of third parties, we shall not assume any responsibility for such failure to provide service or delay in providing services, or for the resultant loss you may sustain as a result of such failure or delay.
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Complaints and Resolution. 10.1. In the event of any issues, the Council’s Operational Manager shall in the first instance contact the MSP’s Contract Manager for resolution.
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Complaints and Resolution. In the event of any complaints about the provision of the Services, the Customer’s Contract Manager shall in the first instance contact the Supplier’s Account Manager for resolution. Any complaints raised will be managed in accordance with the Supplier’s complaints procedure. This process ensures that all complaints are dealt with in a professional manner, and to the satisfaction of the Customer. If the complaint is not resolved satisfactorily, or escalation is needed, the Customer’s Contract Manager shall escalate the issue to the Authority for discussion with the Supplier. TUPE: Transfer of Employees
Sample 1
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Related to Complaints and Resolution

  • Bylaws and Resolutions For each Credit Party, (a) such Person's bylaws, together with all amendments thereto and (b) resolutions of such Person's Board of Directors, approving and authorizing the execution, delivery and performance of the Loan Documents to which such Person is a party and the transactions to be consummated in connection therewith, each certified as of the Closing Date by such Person's corporate secretary or an assistant secretary as being in full force and effect without any modification or amendment.

  • Disputes Resolution 10:01 Jurisdictional disputes involving workers employed under this Collective Agreement shall henceforth be resolved under the provisions of the Canadian Jurisdictional Disputes Plan in accordance with its rules and regulations and without work stoppage, slow down or other lack of production, and it is further agreed that a jurisdictional dispute shall in no way interfere with the progress or prosecution of work.

  • Certified Resolutions A certified copy of the resolutions of the Board of Directors of Buyer authorizing and approving this Agreement and the consummation of the transactions contemplated by this Agreement.

  • Corporate Resolution As of the date hereof, Seller shall have received from Purchaser a certified copy of its corporate resolution approving the execution and delivery of this Agreement and the consummation of the transactions contemplated hereby, together with such other certificates of incumbency and other evidences of corporate authority as Seller or its counsel may reasonably request.

  • Informal Resolution To expedite resolution and control the cost of any dispute, controversy or claim related to this Agreement ("Dispute"), you and Company agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating any arbitration or court proceeding. Such informal negotiations commence upon written notice from one person to the other.

  • Governing Law and Resolution of Disputes 14.1 The execution, effectiveness, construction, performance, amendment and termination of this Agreement and the resolution of disputes hereunder shall be governed by the laws of China.

  • Resolution If the Employer provides the requested remedy or a mutually agreed-upon alternative, the grievance will be considered resolved and may not be moved to the next step.

  • Corporate Resolutions Delivery by the Company to the Buyer a copy of resolutions of the Company’s board of directors, approving and authorizing the execution, delivery and performance of the Transaction Documents and the transactions contemplated thereby in the form attached hereto as Exhibit C (the “Irrevocable Resolutions”);

  • Amicable Resolution (a) Save where expressly stated to the contrary in this Agreement, any dispute, difference or controversy of whatever nature between the Parties, howsoever arising under, out of or in relation to this Agreement (the "Dispute") shall in the first instance be attempted to be resolved amicably in accordance with the procedure set forth in Clause 12.1 (b).

  • Internal Resolution With respect to all disputes arising between the Parties under this Agreement, including, without limitation, any alleged breach under this Agreement or any issue relating to the interpretation or application of this Agreement, if the Parties are unable to resolve such dispute within thirty (30) days after such dispute is first identified by either Party in writing to the other, the Parties shall refer such dispute to the Chief Executive Officers of the Parties for attempted resolution by good faith negotiations within thirty (30) days after such notice is received.

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